Test Your Knowledge: Free International Calls If Link Skype with Office 365

True or False?

 Connect your Skype account to your Office 365 account – and receive 60 free Skype world minutes every month to make international calls to mobile and landlines.


Answer: TRUE and FALSE

Since the wording of this month’s Test Your Knowledge statement is actually quite misleading on a number of counts, this month’s answer is both true and false. Let me explain:

Yes, you will receive 60 free Skype world minutes every month for connecting your Skype and Office 365 accounts, but this promo is only available with Microsoft Office 365 Home Premium or Office 365 University accounts. Microsoft Office 365 business or Preview accounts are not eligible.

The term “international” is also misleading as Skype world minutes only support calls to 60 countries, which is rather limited when you consider there are roughly 196 countries in the world.

Tangent: It’s rather amazing how many different answers you find when you index the internet to find out how many countries there are in the world. Matt Rosenberg posted an excellent article, The Number of Countries in the World on About.com that outlines the various factors that confuse the issue – including lesser known facts such as:

Did You Know? Puerto Rico, Bermuda, and Greenland are not countries.

To get back on point, Skype’s Support FAQ page explains that with the Skype world minutes subscription there are 24 countries where you cannot use Skype at all to make calls (see below) and out of the 60 countries where you can use Skype to call landlines, there are only eight countries where you can call mobile phones (also see below).

To clarify, you can still use Skype to call countries not included in the Skype world minutes subscription list. You just have to pay for a subscription or purchase a Premium account – details here.

Did You Know?  Emergency calls cannot be made with Skype.

You can use Skype World minutes from any device where you have Skype installed – mobile phones included! And a final note, any unused Skype world minutes expire at the end of each month.

How Do I Connect my Skype Account to my Office 365 Account?
If you have a Home Premium or University account, here’s a summary of how to activate the Skype world minutes subscription:

  1. Sign in to Office 365 with your Microsoft account.
  2. In the Services and Products section, under Skype, click Activate your Skype world minutes. The activation page is displayed.
    • Have account? Activate.
    • Don’t have account? Create Skype account.
  3. Sign in to Skype –  you’ll see a message saying “Your Skype world minutes are ready” at the top of the My Account screen.

Where Can I Call?

You can call landlines and mobiles phones using Skype in the following countries: Canada, China, Guam, Hong Kong SAR, Puerto Rico, Singapore, Thailand, and United States.

You can call landlines using Skype in the following countries: Andorra, Argentina, Australia, Austria, Belgium, Brazil, Brunei, Bulgaria, Chile, Colombia (excluding rural areas – LEX), Costa Rica, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guadeloupe, Hungary, Iceland, Indonesia (Jakarta only), Republic of Ireland, Israel, Italy, Japan, Korea, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Morocco, Netherlands, New Zealand, Norway, Panama, Paraguay, Peru, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Turkey, United Kingdom, and Venezuela.

You cannot make Skype calls from any of the following countries:
Algeria, Armenia, Azerbaijan, Bahrain, Bangladesh, Belarus, China, Cote d’Ivoire, Egypt, Ghana, India, Kazakhstan, Kuwait, Lebanon, Libya, Morocco, Namibia, Pakistan, Qatar, Russia, Tunisia, UAE, Taiwan and Korea.

-Kelly Marshall,
Director of Communications,
Sector Learning Solutions


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